1. Scope
These Terms & Conditions govern the use of the “CellAlert” service provided by Balane GmbH (the “Provider”). CellAlert comprises the web application, the apps for macOS, Windows, iOS and Android, and integrations for spreadsheets (including Microsoft Excel/Office, LibreOffice Calc, Google Sheets). By registering, the user accepts these Terms.
The offer is directed exclusively at entrepreneurs (§ 14 BGB), legal entities under public law and special funds under public law, not at consumers (§ 13 BGB). By registering, the user confirms that they conclude the contract in the exercise of their trade, business or profession and not as a consumer.
2. Provider
Balane GmbH
Balanstraße 84
81541 Munich, Germany
Munich Local Court, HRB 301320
3. Service
CellAlert turns date values in spreadsheet cells (in particular Microsoft Excel) into monitored deadlines and sends reminders by email (optionally with a calendar entry). It can be used via the web application, the native apps (macOS, Windows, iOS, Android) and the spreadsheet integrations mentioned above. The scope of features depends on the chosen plan. The Provider stores metadata and references to the respective cell, not the content of the file.
4. Registration & account
Registration is free and creates an organization owned by the registering user. Productive use requires a paid subscription; any free trial is governed by Section 6. The user is responsible for keeping credentials confidential and for all activity under the account, and must provide truthful information.
5. Pricing & payment
Paid plans are billed per organization. The prices displayed are net plus the applicable statutory VAT, which is shown at checkout. Payments are processed by LemonSqueezy acting as Merchant of Record (reseller); the purchase contract for the paid service and the invoicing are concluded with LemonSqueezy in this respect, while the usage contract for CellAlert exists with the Provider. The prices displayed at the time of order apply.
6. Trial, term & cancellation
Where a free trial is offered, the service may be tested without obligation for the stated trial period. If the subscription is not cancelled before the trial period ends, it converts into the selected paid subscription. During the trial period, cancellation is possible at any time free of charge.
Paid subscriptions renew according to the chosen billing period (monthly or yearly) and can be cancelled at any time, effective at the end of the current period, via the customer portal. After a trial ends without a subscription, and after a cancelled subscription ends, access remains in a limited form (read-only access and export of your own data); new entries require an active subscription.
If the owner deletes their organization, a running paid subscription is, as a rule, automatically cancelled effective at the end of the current billing period. Since payments are processed by LemonSqueezy as Merchant of Record (see Section 5), cancellation of the payment arrangement is ultimately governed by LemonSqueezy; the automatic cancellation by the Provider is a non-binding convenience service. The user remains responsible for cancelling an existing subscription in good time via the customer portal and for verifying that the cancellation succeeded. The Provider accepts no liability, to the extent legally permissible, for charges continuing after account deletion — for example because an automatic cancellation could not be carried out for technical reasons.
Refunds and withdrawal: the offering is directed exclusively at businesses (see Section 1); a consumer right of withdrawal therefore does not apply. Refunds are governed by the then-current terms of LemonSqueezy as Merchant of Record (see Section 5); LemonSqueezy may issue refunds within 60 days to prevent chargebacks. Fees already paid for the current billing period are not refunded pro rata upon cancellation, unless mandatory law provides otherwise.
7. Fair use of email sending
Use of email sending is subject to fair use. The Provider reserves the right to throttle sending after prior notice in case of usage significantly above average, to offer a suitable plan, and to introduce or adjust usage limits with reasonable advance notice.
8. User obligations
- Use only within applicable law and these Terms.
- No abusive use, in particular no unlawful bulk email.
- Ensure a lawful basis exists for notifying the recipients entered.
9. Availability
The Provider strives for high availability but does not owe uninterrupted availability. Maintenance and faults may cause temporary limitations.
10. Liability
The Provider is liable under statutory provisions for intent and gross negligence and under product liability law. For slight negligence the Provider is liable only for the breach of essential contractual obligations and limited to foreseeable, contract-typical damage. CellAlert is a tool; monitoring and meeting deadlines remains the user's responsibility. Liability for missed deadlines, incorrect source cells or undeliverable emails is excluded to the extent permitted by law.
The user must not rely on CellAlert alone. Reminders may be delivered late, not at all, or incompletely for reasons outside the Provider's control — for example due to spam or filter settings, switched-off or offline devices, incorrectly entered recipients, or technical disruptions at third parties. The Provider gives no warranty that deadlines are detected or that reminders are sent or delivered on time. The user's own responsibility to monitor deadlines remains unaffected; to the extent permitted by law, there is no claim for damages due to missed deadlines.
11. Data protection
Details on the processing of personal data are set out in the privacy policy.
12. Changes to these Terms
The Provider may amend these Terms with effect for the future. Users will be informed of material changes with reasonable notice. If the user does not object within the announced period and continues to use the service, the amended Terms are deemed accepted.
13. Final provisions
German law applies. If the user is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is Munich. Should individual provisions be invalid, the validity of the remaining provisions remains unaffected.
Version date: 1 June 2026.